Quality overview
Review quality responsibilities, controlled records, corrective action, training and batch traceability.
Quality scope, authority and release.
Airsun's quality controls cover toothpaste, mouthwash, toothbrushes and floss picks. Incoming materials, production and finished goods are checked against written requirements for the product and packaging specification.
The Quality Department manages incoming, in-process and finished-product inspection, with laboratory support for testing. Finished goods require review and release approval from the head of the Quality Department before shipment. Production and warehouse teams carry out the required operations and act on quality decisions.
Controlled requirements and records.
Written inspection standards or operating procedures govern material, process and finished-product checks. Inspection records are retained. Changes to standards and procedures are reviewed and approved, and the current authorised versions are used at the point of work.
Relevant certificates, test reports and redacted inspection or release records can be provided during project assessment. Certificate summaries identify the holder, site, scope and stated validity dates. Product and destination-market requirements guide the documentation review.
Nonconformities receive documented follow-up.
The Quality Department coordinates the assessment of nonconforming materials or products and determines the appropriate disposition, such as return, rework or disposal. Relevant departments carry out the agreed action.
Quality issues, their causes and corrective actions are recorded. Follow-up checks assess whether the action has addressed the issue.
Training and internal reviews support daily work.
Relevant production and inspection personnel receive training before taking up their duties and when operating requirements change. Training records are retained.
Internal quality checks or system audits are carried out periodically, with follow-up of identified issues. Relevant redacted procedures and records can be discussed as part of a customer review.
Trace each batch from materials to shipment.
A finished-product batch number connects the records from materials through shipment.
Redacted batch-record examples can be provided for a project review. Share the traceability information your quality team needs to assess.
- Materials and production
- Link each batch to its material lots and production records.
- Inspection, release and status
- Track inspection results, release approval and stock status by batch.
- Orders, shipments and retained samples
- Connect each batch to customer orders, shipment records and retained samples.
- Quality feedback
- Review batch records and retained samples to investigate quality concerns.
Discuss your quality requirements.
Factory visits, video tours and customer or appointed-third-party audits are available by appointment. Customers can also arrange finished-goods inspection after production is complete. For supplier assessment or an existing order, share the product, batch number, order reference, target market, records or quality question to be reviewed.
Request a quality review